Nordlayer review9/2/2023 Users who weren’t satisfied with their NordVPN subscription reported that claiming a refund from the VPN provider was easy and hassle-free. Internet Key Exchange version 2 (IKEv2), part of the internet protocol security (IPSec) suite.NordVPN had the fastest speeds of our top VPN services along with some of the top security protocols. We found similar experiences in our own testing. This is an important consideration for users looking to access their VPN on multiple devices, as multi-device usage often throttles speed through a single VPN tunnel. User reviews also frequently praise NordVPN’s speed, saying that the VPN doesn’t slow down their ability to stream content or cause buffering like competing VPNs do. One user said they had a major problem solved in just five minutes thanks to the help of an experienced customer service employee. Many users also praised the company’s live chat feature, which allows you to instantly connect with a representative. Multiple reviews praised NordVPN for its technical support and described it as “very knowledgeable” with “little” or “no waiting periods.” Users also reported that customer service representatives stayed with them until each problem was resolved, even if issues persisted for multiple hours. Some features that users particularly loved from the VPN provider include: Great tech support About 70% of users gave the company a five-star rating. Users on consumer review site Trustpilot awarded NordVPN with an average score of 4 out of a total of 5 possible stars. With nine years in business, NordVPN has an established history.
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